Careers at UniSC

• Student Services | UniSC Sippy Downs, Sunshine Coast
• Professional Level 7, $69.95 per hour plus 12% superannuation
• Casual opportunity

The Opportunity

Student Services is seeking experienced and compassionate casual Student Success Advisers to support students throughout their university journey. This role focuses on providing proactive and personalised support to help students engage academically, emotionally, and behaviourally with their studies.

As a Student Success Adviser, you will work directly with students through in-person, online, and phone-based consultations, supporting the development of academic, digital, and English language literacies. You will also provide targeted support to students experiencing challenges that may impact their engagement or progression.

This role involves case management for students identified as at risk of disengagement, connecting them with appropriate internal and external services, and working collaboratively with colleagues across the University to support positive student outcomes. You may also contribute to workshops, resource development, and priority projects that enhance student engagement and success.

You will

• Provide advice and guidance on all aspects of the student experience to support engagement and academic success;
• deliver consultations that build students’ academic, digital and English language literacies;
• identify and support students at risk of disengagement, including providing case management for complex needs;
• work collaboratively with internal stakeholders including Student Wellbeing, AccessAbility, Careers and academic staff; and
• contribute to workshops, resource development and student success initiatives.

About you

You are empathetic, organised and solutions-focused, with strong interpersonal and communication skills. You enjoy supporting students from diverse backgrounds and are confident managing complex situations while building positive relationships across the University.

You will possess:

• Relevant tertiary qualifications, preferably in social services, education, psychology or a related field;
• Experience supporting student engagement, success or wellbeing programs;
• Strong communication, relationship-building and conflict resolution skills;
• Excellent organisational, analytical and problem-solving abilities; and
• The ability to manage competing priorities while maintaining confidentiality and professionalism.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

To be eligible to apply you must have legal work rights in Australia.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

Applications for this position close midnight, Sunday 29 March 2026.

Your completed application must include:

• a resume, noting your application will be reviewed in alignment to the specified selection criteria as outlined within the job advertisement. There will be opportunity within the application form to also include supporting documentation should you wish.

We will be reviewing applications and contacting suitable candidates throughout the duration of this advertisement. We strongly encourage you to submit your interest as soon as possible.

Further information regarding how to prepare your application is available on our website: Join our team

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

David Mitchell
Student Success Team Leader – Student Services
Email: dmitchell1@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland and a growing footprint in major capital cities.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 fields ranked well above world standard in the Excellence in Research for Australia (ERA) rankings, demonstrating outstanding performance across key disciplines. At UniSC, you will have the opportunity to make a meaningful impact on the educational landscape and contribute to shaping the future for generations to come.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.