Careers at UniSC

• Student Services | UniSC Sunshine Coast, Sippy Downs
• Professional Level 5 - $80,236 - $90,420 p.a. (pro rata) plus up to 17% employer superannuation
• Part time, 21.75 hours per week

The Opportunity

Student Services plays a vital role in delivering a positive, transformational experience for all UniSC students. The division supports student success and engagement through a broad range of services including admissions, enrolments, scholarships, graduations, student systems, wellbeing, learning advice, careers and employability, and more. Operating across multiple campuses, the team works collaboratively to deliver initiatives and services that help students thrive throughout their academic journey and beyond.

Based at UniSC’s vibrant Sunshine Coast campus, this role offers an exciting opportunity for a proactive and highly organised Student Services Operations Officer to support the smooth operation of the division. You’ll work closely with the Operations Coordinator and senior leadership to provide confidential administrative support, assist with recruitment and finance processes, and contribute to divisional projects. You'll join a supportive and collaborative team committed to delivering service excellence and enhancing the student experience.

You will:

• provide high-level administrative support, including diary management, correspondence, meeting coordination, and maintaining office systems;
• support People and Culture processes such as recruitment coordination and onboarding, ensuring timely and compliant practices; and
• assist with financial administration, including processing payments, purchase orders, and reconciling corporate cards.

About you:

You are a solutions-focused administrative professional with a passion for quality service and efficient operations. With strong organisational and communication skills, you are confident handling a wide range of administrative responsibilities, maintaining confidentiality, and navigating complex processes.

You thrive in a team-oriented environment and bring initiative, professionalism, and a positive attitude to your work. Your experience interpreting policy, managing competing priorities, and building productive relationships across a large organisation will position you for success in this role.

You will possess:

• a relevant tertiary qualification or equivalent combination of education and experience;
• proven experience in providing high-level administrative support in a busy, customer-focused environment;
• strong communication skills, with the ability to manage correspondence, draft professional documents, and interact confidently with diverse stakeholders;
• demonstrated ability to use initiative, prioritise tasks, meet deadlines, and maintain confidentiality;
• sound knowledge of university policies and the ability to interpret and apply guidelines appropriately; and
• proficiency in the Microsoft Office suite and experience with enterprise systems for managing records, scheduling, and reporting.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description - 493548 - Student Services Operations Officer

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

All applications must be lodged through the Careers at UniSC website.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

Applications for this position close midnight, Tuesday 12 August 2025. 

Your completed application must include:

• a resume and a statement of suitability (not to exceed two pages), which will be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team.

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Davina Johnson
Operations Coordinator – Student Services
Telephone: 07 5456 3428
Email: djohnso2@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.