Careers at UniSC

• Information Technology, Sunshine Coast Campus, Sippy Downs
• Level 8, $115,204 - $130,514 p.a., plus up to 17% employer superannuation
• Full-time, fixed-term appointment for 12 months

The Opportunity

Join our team at the University of the Sunshine Coast as a Senior Business Analyst, where you'll lead the analysis of complex business processes, systems, and structures. You’ll be instrumental in identifying business requirements and driving improvements through thoughtful business change and process optimisation. In this key role, you'll document both current and future state maps, highlighting areas for operational excellence. Your expertise will guide high-level consultations with stakeholders across the organisation, ensuring alignment with our strategic objectives. Your work will shape the future by delivering detailed reports, insightful recommendations, and facilitating effective communication and training to ensure the success of projects and continuous process improvement.

For more information, please visit us online Information Technology

You will

• drive impactful business analysis to transform complex processes, systems, and structures, identifying opportunities for improvement and implementing innovative solutions that enhance business performance;
• craft essential project artefacts such as business cases, functional specifications, test plans, and communication strategies, ensuring smooth project delivery and clear stakeholder engagement; and
• shape the future of key digital projects by managing integration requirements to optimise solutions, driving efficiency and effectiveness across the organisation.

About you

You're a passionate problem-solver with a talent for understanding complex business needs and turning them into clear, actionable solutions. You thrive in collaborative environments, building strong relationships with stakeholders to ensure projects run smoothly and effectively. With your expertise in business analysis, you’re able to dive deep into processes, identify opportunities for improvement, and lead change management efforts that make a real impact. You're a clear communicator, adept at translating complex data and user requirements into easy-to-understand insights. Your drive for continuous improvement means you keep up with the latest trends and ensure our solutions are always ahead of the curve. Above all, you're someone who fosters positive connections across teams and ensures that projects not only meet but exceed expectations.

You will possess:

• Proven experience with strong analytical skills, particularly in working with student information systems, research management systems, and enterprise resource planning systems.
• A solid background in planning, developing, integrating, and implementing digital systems, applications, and services, preferably within the higher education sector.
• Strong business acumen with a focus on leading digital impact assessments and risk mitigation to enhance business processes.
• A talent for managing multiple tasks and delivering successful outcomes on time, all while building and maintaining collaborative relationships across and beyond the organisation.
• Exceptional communication and interpersonal skills, with the ability to clearly convey ideas, engage different stakeholder groups, and gain buy-in across the organisation.
• Experience with, or knowledge of, industry best practices and frameworks such as ITIL 4.0, COBIT, NIST CSF, Agile, TOGAF, PRINCE2, DEVOPS, Six Sigma, and BPMN will be highly regarded.
• It will be high regarded if you possess skills and experience in cybersecurity programs including but not limited to; DLP, SOC, IDAM.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description:  492940_position description.pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

Applications for this position close midnight, Wednesday 2 April

Your completed application must include: 

• a resume and a statement of suitability (not to exceed two pages), which be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Lauren McDonogh
Manager Engagement and Innovation Services
Telephone: 07 5459 4856
Email: lmcdonog@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.