Careers at UniSC

• Information Technology, Sunshine Coast Campus, Sippy Downs
• Level 9, $130,104 - $136,267 p.a., plus up to 17% employer superannuation
• Full-time, ongoing appointment

The Opportunity

As Senior Technical ERP Specialist, you’ll be at the forefront of managing and enhancing UniSC’s Enterprise Resource Planning (ERP) systems, ensuring they run smoothly and support the university’s strategic goals. These systems integrate business processes and data across multiple areas, keeping operations efficient and information accurate. You'll work closely with IT and other teams to troubleshoot issues, develop and implement system improvements, and oversee the integrity of business applications. With your technical expertise and problem-solving skills, you’ll play a key role in streamlining operations, improving functionality, and making a meaningful impact on UniSC’s success.

For more information, please visit us online Information Technology

You will

• collaborate with technical and business teams to enhance UniSC’s ERP systems (PeopleSoft HCM and Campus) within a DevSecOps environment, ensuring continuous improvement and alignment with university goals;
• plan, test, and implement updates, upgrades, and critical patches to maintain secure and reliable systems in line with ITIL best practices;
• oversee internal and external resources to drive operational efficiency, service improvements, and performance reporting, ensuring seamless service for key stakeholders; and
• support UniSC’s strategic goals by modernising applications and technologies, streamlining processes, and driving efficiency across the university.

About you

Our ideal candidate is a technically savvy, forward-thinking problem solver who thrives in a fast-paced, collaborative environment. You bring a wealth of experience in the design, implementation, and optimisation of ERP systems, particularly with PeopleSoft, and you're excited to play a key role in driving UniSC’s success. Your expertise in configuring and customising systems, troubleshooting complex issues, and providing exceptional support to users across the university will be critical in ensuring smooth operations and enhancing efficiency. You're passionate about continuously improving business processes and optimising the use of technology to deliver measurable results. With your strong understanding of data management, security, and compliance, you’ll safeguard our systems while supporting innovation. You're a natural collaborator, skilled at managing vendor relationships and working with cross-functional teams to implement upgrades, enhancements, and new systems. If you're looking to make an impact in a university that values your technical expertise and drive for improvement, this role is for you!

You will possess:

• A strong understanding of the solution delivery lifecycle, with the ability to lead or contribute to a project from start to finish, or jump in at any stage to ensure successful delivery.
• In-depth knowledge of the PeopleSoft ERP solution, including Tuxedo, Weblogic, Opensearch Servers, and PUM images for HCM and Campus modules, with a focus on product maintenance.
• Extensive experience providing end-to-end support in enterprise application environments (such as PeopleSoft or SAP), including client advice, testing, and working within ITIL frameworks.
• Proven ability to troubleshoot complex application issues across data, application, server, and network layers, working effectively with cross-functional teams.
• Demonstrated experience managing system implementation and upgrade projects, ensuring they’re completed on time, within budget, and with successful outcomes.
• Expertise in designing, implementing, and troubleshooting complex system integrations to enhance operational efficiency.
• Excellent time management skills, able to juggle multiple tasks with competing priorities while delivering high-quality outcomes.
• Strong communication skills, both written and verbal, for presenting information, supporting users, conducting training, and collaborating with vendors and system owners.
• A track record of providing strategic advice to help shape long-term planning within a large organisation.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position description:  493042_position description.pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

Applications for this position close midnight, Sunday 20 April 2025

Your completed application must include:

• a resume, and responses to specific pre-determined selection criteria as outlined in the application form.

Further information regarding how to prepare your application is available on our website: Join our team

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Paul Ketelaar
Manager, Business Application Services
Telephone: 07 5456 5915
Email: pketelaar@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.