Careers at UniSC

• Information Technology | UniSC Sunshine Coast, Sippy Downs or UniSC Moreton Bay, Petrie
• Professional Level 8, $115,240 - $130,514 p.a., plus up to 17% employer superannuation
• Full-time, fixed term appointment until 30 July 2027

The Opportunity

UniSC’s Information Technology (IT) department is central to advancing the University’s teaching, learning and research goals. UniSC’s Engagement & Transformation Services division is responsible for shaping digital initiatives that support the University’s strategic goals. We are seeking an experienced Senior Business Analyst to lead the analysis, optimisation, and integration of complex business processes and digital systems across the University.

In this role, you will work closely with stakeholders to translate business needs into actionable requirements, future-state process designs, and high-quality solutions. You will play a critical part in delivering user-centred, future-ready solutions that enhance operational effectiveness, support strategic initiatives, and deliver meaningful outcomes for staff and students.

For more information, please visit us online: Information Technology

You will

• analyse and optimise business processes, capturing complex requirements and translating them into clear, actionable solutions;
• engage with stakeholders across the University to understand needs, assess impacts, and deliver future-state process designs;
• develop key project artefacts, including business cases, functional specifications, test plans, and implementation documentation; and
• support successful delivery and change adoption, guiding solution implementation, facilitating testing, and contributing to capability uplift across teams.

About you

You are an experienced business analyst with a strong track record in analysing complex processes and delivering high-quality, practical solutions. You thrive in dynamic environments, engaging with diverse stakeholders to understand their needs, assess impacts, and implement improvements that drive organisational outcomes. With excellent analytical and communication skills, you can translate complex information into clear, actionable insights.

Collaborative and proactive, you enjoy working with teams to enable successful solution delivery, streamline processes, and build capability. You are committed to continuous improvement, ensuring systems and processes evolve to meet the changing needs of the University, while fostering a positive, inclusive and values-driven work environment.

You will possess:

• Postgraduate qualifications with extensive experience in business analysis and project delivery, or an equivalent combination of experience and training;
• Proven expertise in analysing complex systems and processes, with knowledge of student information systems, research management systems, and enterprise resource planning;
• Strong understanding of digital system planning, integration, and implementation, ideally within higher education;
• Excellent business acumen with the ability to lead impact assessments, mitigate risks, and optimise business processes;
• Highly developed communication and stakeholder engagement skills, with the ability to influence and collaborate across diverse teams; and
• Knowledge of relevant frameworks and methodologies, including ITIL, COBIT, NIST CSF, Agile, TOGAF, PRINCE2, DevOps, Six Sigma or BPMN.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position description: Senior Business Analyst

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

Applications for this position close midnight, Monday 26 January 2026.  

Your completed application must include:

• a resume and a statement of suitability (not to exceed two pages), which be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Louren David
Associate Director, Engagement and Transformation Services IT - Engagemnt & Transfrm Serv
Telephone: 07 5456 5995
Email: ldavid@usc.edu.au

Please note that the University will be closed for the Christmas period from 25 December 2025 to 5 January 2026. Louren will be available for enquiries from 12 January 2026.

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland and a growing footprint in major capital cities.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 research fields ranked well above world standard, characterised by evidence of outstanding performance according to the Excellence Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.