Careers at UniSC

• Campus Development and Services | UniSC Sunshine Coast, Sippy Downs
• Professional Level 6 - $92,964 - $100,603 p.a. plus up to 17% employer superannuation
• Full time, ongoing appointment

The Opportunity

Venues and Catering at UniSC forms an integral part of Facilities Management, delivering high-quality hospitality services that enhance campus life for students, staff, and visitors. As part of this dynamic and customer-focused team, the Outlets Operations Officer will play a pivotal role in shaping the future of UniSC’s on-campus food services. You’ll be joining a forward-thinking unit committed to excellence in service, innovation in delivery, and a seamless campus experience.

In this role, you’ll be responsible for the day-to-day operations of UniSC-owned catering outlets, working closely with the Venues and Catering Manager to deliver outstanding service across multiple sites. Your expertise will ensure efficient operations, a safe and positive working environment, and customer-focused offerings aligned with evolving food and beverage trends.

You will:

• supervise and coordinate daily operations across UniSC food outlets to ensure consistency, quality, and compliance with food safety standards;
• contribute to the planning and successful delivery of outlet refurbishment and development projects across UniSC campuses;
• collaborate with kitchen and service teams on seasonal menu development, staff rostering, and customer engagement strategies; and
• implement operational improvements that enhance profitability, service delivery, and team performance.

About you

You are a proactive and experienced hospitality professional who thrives in fast-paced environments and takes pride in delivering exceptional service. With a strong background in food outlet management, you understand what it takes to lead teams, oversee multiple venues, and ensure the smooth, profitable operation of hospitality services. Collaborative and solutions-focused, you bring operational insight, creativity, and a commitment to excellence in every aspect of your work.

You will possess:

• a degree in hospitality or related field with relevant experience, or an equivalent combination of leadership experience and education/training;
• demonstrated ability to manage food service operations, including staff supervision, budgeting, and compliance with WHS, food safety, and liquor licensing regulations;
• strong communication and interpersonal skills to effectively liaise with a range of stakeholders;
• experience overseeing or contributing to the design and planning of refurbishment or construction projects in hospitality settings;
• the ability to work independently, meet operational deadlines, and manage multiple priorities across outlets and campuses; and
• a passion for delivering high-quality, customer-focused food and beverage experiences that enhance campus life.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description: 493545 - Outlets and Operations Officer

All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC

Applications for this position close midnight, Sunday 28 September 2025.    

Your completed application must include:

• a resume and a statement of suitability (not to exceed two pages), which will be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Ursula Dodds
Venues and Catering Manager – Venues and Catering
Telephone: 07 5459 4565
Email: udodds@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.