Careers at UniSC

• Information Technology | UniSC Sunshine Coast Campus, Sippy Downs
• Level 6 $90,038 - $97,437 p.a., plus up to 17% employer superannuation
• Full-time, ongoing appointment

The Opportunity

Join our team as an IT Operations and Reporting Officer, where you’ll play a vital role in providing the IT Leadership with up-to-date performance reports to support strategic communications and engagement. You'll be instrumental in managing and establishing high-integrity financial data for the IT organisation, leading financial matters and supporting initiatives that showcase the value IT brings to UniSC. In this role, you'll drive engagement, contribute to continuous improvement, and elevate reporting standards across the IT department, helping to enhance its maturity and overall impact.

For more information, please visit us online: Information Technology

You will

• Work across the IT organisation, co-ordinate and collate key metrics (operational, performance, progress towards strategic goals) on a regular basis, to support the ongoing management and improvement of the IT organisation;
• Support the delivery of transformative change within IT including IT financial management and Budgeting, ensuring related systems and processes are in place and used effectively; and
• Perform high-level support and executive services as part of the IT Business Management team which promote efficiencies, effective service delivery and best practice operational outcomes.

About you

You have strong communication and organisational skills, enabling you to coordinate multiple parallel activities while effectively prioritising tasks to support excellent stakeholder engagement. Your keen judgement and problem-solving abilities allow you to develop innovative solutions and adapt to changes in a rapidly evolving environment. Maintaining confidentiality and handling sensitive matters discreetly is second nature to you, and your resilience and adaptability make you an effective team player, ready to thrive in dynamic settings.

You will possess:

• completion of a degree with subsequent relevant administration and financial experience in a large and complex organisation, or an equivalent combination of relevant experience and/or education and training;
• experience in the provision of coordination and management of IT organisation level reporting and support services within a complex corporate environment, and in higher education will be well regarded;
• skill in analysing information and developing insights;
• experience in managing budgets and budgeting processes;
• well-developed reporting skills, with the ability to produce accurate and detailed reports across several software applications, particularly the Microsoft Office Suite. Experience with PowerBI, Technology One, ServiceNow and SharePoint is highly desirable; and
• high-level communication and reporting; relationship management of internal and external stakeholders through excellent interpersonal, organisational and communications skills, including confidentiality and diplomacy, active listening, empathy, and respect within a team environment.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description:  IT Operations & Reporting Officer.pdf

All applications must be lodged through our website. 

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

Applications for this position close midnight, Sunday 3 November 2024.

Your completed application must include:

• a resume, and a response to selection criteria. Noting that within the application form, we will request a statement addressing each of the selection criteria contained within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Gillian Toner
Manager, IT Business Program Management Office
Telephone: 07 5456 5901
Email: gtoner@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.