Careers at UniSC

• International | UniSC Sunshine Coast, Sippy Downs or UniSC Moreton Bay, Petrie
• Level 5, $77,710 - $87,573 p.a., plus up to 17% employer superannuation
• Full-time, Ongoing appointments (x2 vacancies)

The Opportunity

Join our team and play a key role in driving international student enrolments at UniSC! You’ll implement creative, effective, and compliant communication strategies to engage prospective students and their influencers across various channels. As the first point of contact, you'll ensure enquiries are handled promptly and professionally, while proactively nurturing applicants through the process from application to enrolment. Collaborating with other UniSC areas, you'll also support international students’ seamless transition into university life.

Please note - This role requires occasional non-standard working hours, with potential restrictions on recreational leave during peak periods.

For more information, please visit us online: International

You will

• act as the tier 1 contact for prospective international students and their influencers, responding to their enquiries across various channels while upholding high-quality and timely service standards.
• develop and maintain effective and relevant resources and content across multiple systems that support student recruitment, conversion, and transition efforts.
• contribute to the planning and delivery of marketing, communication, and conversion activities which increase application to enrolment conversion rates.

About you

You have strong interpersonal, verbal, and written communication skills, with a talent for writing clearly and precisely while adhering to brand guidelines. Your proven organisational skills and keen attention to detail allow you to prioritise your workload effectively, ensuring you meet competing deadlines and deliver high-quality outcomes. You thrive both independently and as part of a team, consistently contributing to the success of projects and tasks.

You will possess:

• completion of a degree or an equivalent combination of relevant experience, education, or training.
• well-developed digital literacy, utilising a range of communication methods and social media platforms for business promotion, including use of a variety of systems to respond to enquiries, record data accurately, and generate and analyse reports.
• demonstrated commitment to the provision of excellent customer service in a fast-paced environment, and an established record of exercising sound judgement and initiative to drive results.
• proven ability to maintain highly effective working relationships with stakeholders from varying cultures, countries and backgrounds with respect and integrity.

Desirable

• fluency in a language other than English and of significance to the University's recruitment strategy.
• experience and expertise in the use of a CRM and Eloqua.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description:  International Communications Officer.pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

All applications must be lodged through our website. 

Applications for this position close midnight, Sunday 27 October 2024.

Your completed application must include:

• a resume and a statement of suitability (not to exceed one page), which be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Mandy Cilento
Associate Director, International (Systems and Operations)
Telephone: 07 5430 1241
Email: mcilento@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.