Careers at UniSC

• UniSC Clinical Trials South Bank – Building A1, SW1 Complex, 32 Cordelia Street, South Brisbane 4101
• Professional Level 4 - $73,874 - $77,693 p.a.plus up to 17% employer superannuation
• Full Time, Fixed term appointment until June 2027

The Opportunity

Based at UniSC Clinical Trials’ South Bank site, this role offers an exciting opportunity for a highly organised and motivated Administrative Assistant to support a growing team dedicated to advancing health research. You will play a key role in the smooth daily operation of clinical trials - coordinating schedules, managing room bookings, supporting recruitment activities, and assisting both staff and trial participants.

You’ll be part of a collaborative, forward-thinking team committed to innovation, excellence, and making a real difference in the lives of patients and communities. This is a chance to contribute to meaningful work in a dynamic, purpose-driven environment where your attention to detail and initiative will be highly valued.

You will:

• provide administrative support within a fast paced and changing environment, coordinating daily administration of investigators, coordination team, visitors and participants;
• develop, implement and maintain systems and processes to ensure efficient operations of the UniSC CT site, including coordinating and managing clinical room allocation and the trial participant scheduling calendar; and
• support and contribute to recruitment activities including preparation of print and electronic materials, assistance with organising information sessions and workshops, managing and responding to enquiries.

About you:

You are a highly organised and personable administrative professional with strong experience supporting clinical trials and medical reception environments. Skilled in managing a variety of administrative duties, you provide reliable tier 1 support and clear advice to both internal teams and external clients. You excel at scheduling, correspondence, and maintaining accurate records, ensuring participant privacy and confidentiality at all times.

With proficiency in Microsoft Office and other relevant software, you manage competing priorities effectively and deliver quality customer service with attention to detail. You take initiative to identify process improvements, communicate well across multidisciplinary teams, and adapt flexibly to the dynamic needs of clinical research settings, including travel to multiple site locations. Your commitment to professionalism and collaboration supports smooth site operations and quality outcomes for the UniSC Clinical Trials team.

You will possess:

• Completion of an associate diploma or certificate-level qualification in administration, business, health services, or a related field, combined with relevant work experience; or an equivalent combination of education, training, and practical experience;
• Strong computer literacy including proficiency with the Microsoft suite of tools and experience with software programs to enable scheduling, invoicing, monitoring and reporting;
• Demonstrated ability to provide confidential administrative support, adhering to policy and regulations within the CTC environment, whilst managing workload and maintaining attention to detail;
• Experience providing accurate advice and dealing with enquiries involving interpreting policies, procedures and guidelines while providing quality customer service;
• The capacity to exercise sound judgement, take initiative and solve problems, as required;
• Well-developed writing and editing skills including the ability to draft and edit correspondence, formal documentation, information materials and reports;
• High level interpersonal skills and ability to work within a multi-disciplinary team;
• Ability to connect and collaborate with colleagues and stakeholders in a team-based environment to achieve quality outcomes;
• Prior experience within a clinical research/medical reception environment is preferred; and
• Ability to be flexible to travel to differing site locations

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description -  493495 - Administration Assistant.pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

All applications must be lodged through the Careers at UniSC website.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

Applications for this position close midnight, Friday 25 July 2025

Your completed application must include:

• a resume, noting your application will be reviewed in alignment to the specified selection criteria as outlined within the position description. There will be opportunity within the application form to also include supporting documentation should you wish.

Further information regarding how to prepare your application is available on our website: Join our team.

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Tori Furner
Clinical trials Operations Manager – USC Clinical Trials Centre
Telephone: 07 5430 1146
Email: tfurner@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. According to the 2023-24 Good Universities Guide we are Australia's highest rated public university for postgraduate teaching quality, skills development and student support and Australia's number one public university for overall postgraduate student experience. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. In 2023 we recorded the biggest improvement in Australia for research quality, moving up more than 331 places in the world rank.

At UniSC you will have the opportunity to shape the educational landscape and inspire the minds of future generations. We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your teaching and research endeavours.

We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.
• private health.