Careers at UniSC

• Information Technology, Sunshine Coast Campus, Sippy Downs
• Level 8, $115,240 - $130,514 p.a., plus up to 17% employer superannuation
• Full-time, ongoing appointment

The Opportunity

Join UniSC as our Senior IT Vendor and Contracts Officer, where you'll lead the management of IT supplier engagements to ensure contracts and relationships deliver optimal value. You'll play a pivotal role in developing, reviewing, and implementing our IT contract and supplier management framework in collaboration with our Procurement team. This role involves direct oversight of strategic IT contracts, providing expert advice to our CIO and senior managers. You'll establish and maintain best-practice contract and supplier relationship management across our IT portfolio, ensuring coordination, compliance, and continuous improvement. Supporting our Manager, IT Business and Procurement Management (ITBPM), you'll drive stakeholder engagement across networking, end-user computing, licensing, enterprise applications, and infrastructure. Your proactive approach will manage risks, enhance cost-effectiveness, and fortify supplier relationships in alignment with UniSC's strategic goals.

For more information, please visit us online Information Technology

You will

• ensure effective vendor and contract management across IT, aligning with procurement policies;
• manage IT contracts and software licences, ensuring compliance and value;
• collaborate with Agreement Managers to strengthen vendor relationships and oversight; and
• drive cost reductions, improved vendor performance, and continuous IT service improvement.

About you

Our ideal candidate is a strategic, proactive leader with proven experience in vendor performance management - an essential requirement for this role. You will play a key role in building strong vendor relationships, monitoring supplier performance, and driving continuous improvement across our IT contracts. You’ll manage enterprise solutions and key suppliers to ensure cost efficiency, service quality, and risk mitigation. Your ability to assess and enhance vendor performance will directly impact the success of our supplier program. Collaborating across teams, mentoring others, and advising senior management, you’ll guide stakeholders, lead complex negotiations, and ensure UniSC thrives through effective supplier and performance oversight. If you're passionate about driving results and improving outcomes through robust vendor management, we want to hear from you.

You will possess:

• Experience in vendor and contract management, including tender processes, negotiations, contract development, and compliance with policies and regulations.
• Strong financial management skills, including contributing to annual forecasting and budgeting.
• Proven success in managing vendor relationships, driving cost reductions, and mitigating risk, ideally within a university or similar environment.
• Solid knowledge of the IT industry, procurement trends, and experience leading major procurement activities and supplier negotiations.
• Expertise in developing, negotiating, and managing IT contracts, including amendments and service improvements.
• Ability to consult with and influence stakeholders to achieve outcomes in complex environments, preferably within a university setting.
• Excellent communication, reporting, and relationship management skills, with the ability to engage effectively with internal and external stakeholders.
• Strong interpersonal skills, including active listening, diplomacy, confidentiality, and teamwork to build collaborative relationships.

Desirable:

• Procurement qualifications (e.g., Level 3 procurement training, CIPSA accreditation).
• Knowledge of university policies and state government procurement legislation, or the ability to quickly learn.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position description:  493060_position description.pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

Apply now, as we are conducting interviews on a rolling basis. The position may close early once we find the ideal candidate, so submit your application today to ensure prompt consideration.

Applications for this position close midnight, Sunday 27 July 2025

Your completed application must include:

• a resume, and a response to selection criteria. Noting that within the application form, we will request a statement addressing each of the selection criteria contained within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Gillian Toner
Manager, IT Business Program Management
Telephone: 07 5456 5901
Email: gtoner@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 26 research fields ranked at or above world standard according to the Excellence in Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.