Careers at UniSC

• Insights and Analytics Unit, | UniSC Sunshine Coast, Sippy Downs or UniSC Moreton Bay, Petrie
• Professional Level 5 - $80,236 - $90,420 p.a. plus up to 17% employer superannuation
• Full Time, ongoing appointment

The Opportunity

Based within the University of the Sunshine Coast’s dynamic Insights and Analytics Unit, this is an exciting opportunity for a detail-oriented and proactive Records Officer to play a key role in supporting best-practice records management across the University. In this role, you will provide specialist advice, operational support, and training to staff, ensuring compliance with records management legislation and contributing to the continuous improvement of systems and practices that underpin UniSC’s information governance.

Working closely with the Manager, Records Management, and teams across the University, you’ll deliver tailored guidance, assist with both digital and physical records handling, and support staff in their use of UniSC’s records management systems. This is a great opportunity to help shape a culture of effective information management in a growing, future-focused university.

You will:

• provide records management advice, training, and support across the University community;
• manage operational tasks including classification, retrieval, and disposal of records; and
• support the use and continuous improvement of UniSC’s records management systems.

About you:

You are a well-organised and adaptable professional with strong knowledge of records management principles, legislation, and systems. With excellent communication skills, you can confidently engage with a broad range of stakeholders, translating complex compliance requirements into clear, accessible guidance.

You enjoy problem-solving, are proactive in identifying improvements, and bring strong attention to detail to everything you do. You value collaboration and take pride in contributing to a well-governed, secure, and effective information environment.

You will possess:

• A relevant qualification in information management or a related field, or equivalent experience;
• Sound understanding of records management legislation, standards, and practices;
• Experience with enterprise records management systems and providing user support;
• Excellent written and verbal communication skills, with the ability to develop plain-language guidance and training materials;
• The ability to engage with diverse stakeholders and work effectively both independently and as part of a team; and
• Strong digital literacy, particularly within a Microsoft 365 environment.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description: 493451 - Records Officer

All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC

Applications for this position close midnight, Sunday 21 September 2025. 

Your completed application must include:

• a resume and a statement of suitability (not to exceed two pages), which will be reviewed in alignment to the specified selection criteria as outlined within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Regan Kowald
Manager, Records Management– Insights and Analytics Unit
Telephone: 07 5456 3926
Email: rkowald@usc.edu.au

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 research fields ranked well above world standard, characterised by evidence of outstanding performance according to the Excellence Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations. 

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.