Careers at UniSC

• Centre for Support and Advancement of Learning and Teaching (CSALT) | UniSC Sunshine Coast Campus, Sippy Downs
• Level 5, $80,263 - $90,420 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hrs per week), ongoing appointment

The Opportunity

Join UniSC’s digital learning team and play a key role in supporting and enhancing our educational technologies ecosystem. In this position, you will provide functional and technical support across a range of learning systems, undertaking routine maintenance, investigating and resolving issues, testing solutions, and maintaining accurate system and user documentation. Working within the Centre for Support and Advancement of Learning and Teaching’s (CSALT) collaborative support model, you will partner closely with Educational Technologies Advisers and stakeholders to ensure staff are confident and well-supported in integrating technology into their teaching practice. You will also contribute to capability building, service enhancement, and the continuous improvement of technology-enhanced learning across the University.

For more information on CSALT, please visit us online: Centre for Support and Advancement of Learning and Teaching

You will:

• provide functional support and advice for educational technologies and related systems, including investigating issues, testing solutions, documenting functionality, and maintaining a knowledge base;
• support the development and delivery of staff capability‑building activities, including training, workshops and individual support sessions to enhance effective use of learning technologies; and
• contribute to the evaluation, selection, implementation, and continuous improvement of learning technologies, collaborating within C‑SALT and with academic stakeholders to advance effective technology‑enhanced learning.

About you:

You are a proactive, solutions-focused professional who thrives in a fast-paced, high-volume environment and takes pride in delivering exceptional customer service. Highly organised and adaptable, you confidently manage competing priorities, meet deadlines, and maintain strong attention to detail. You bring excellent interpersonal and communication skills, enabling you to collaborate effectively with a diverse range of stakeholders and foster positive, productive working relationships. You have demonstrated experience contributing to the continuous improvement of service processes, documentation, or learning-technology practices, and you are committed to culturally capable, inclusive, respectful and ethical conduct in alignment with organisational policies and values.

You will possess:

• Completion of a relevant degree; or an associate diploma with at least two years’ relevant experience; or an equivalent combination of experience and/or education/training;
• Demonstrated functional knowledge and practical proficiency with learning systems, educational technologies and associated software applications, including experience working within structured service management environments and documented support frameworks;
• Demonstrated ability to investigate, analyse and document technical or functional issues within educational technologies and learning management systems, including transferring knowledge across teams or departments and developing clear, reusable guidance and 24/7 self-service resources to support ongoing service continuity; and
• Experience contributing to continuous improvement of service processes, documentation or learning‑technology practices.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position description:  494197 - Educational Technologies Officer.pdf

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC

Applications for this position close midnight, Sunday 15 March 2026.

Your completed application must include:

• a resume, and a response to selection criteria. Noting that within the application form, we will request a statement addressing each of the selection criteria contained within the position description.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Mr Keith Murfin
Educational Technology Systems Manager - CSALT
Email: kmurfin@usc.edu.au
Phone: 07 5456 5581

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland and a growing footprint in major capital cities.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 research fields ranked well above world standard, characterised by evidence of outstanding performance according to the Excellence Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.