Careers at UniSC

• Student Services | UniSC Sunshine Coast, Sippy Downs
• Level 5, $80,236 – $90,420 p.a., plus up to 17% employer superannuation
• Full-time (36.25 hours per week), ongoing appointment

The Opportunity

We are seeking a highly organised and customer-focused Student Administration Officer to provide operational support across Student Business Services. In this role, you will contribute to the administration of student activities including admissions, enrolments, timetabling, progressions, scholarships, and graduations, ensuring timely and accurate outcomes in accordance with University policies and procedures.

You will work closely with the Manager, Progression and Graduation and the broader Student Business Services team to provide friendly and professional advice to prospective and current students, as well as UniSC staff. You will also support continuous improvement initiatives by identifying opportunities to enhance business processes, contributing to process development, testing, and implementation, and ensuring data integrity across University systems.

For more information on Student Services, please visit us online: Student Services

You will

• provide operational support for a broad range of student administrative activities, ensuring compliance with University policies and legislation;
• identify opportunities for process improvement and contribute to the development and implementation of enhancements, including documentation and testing; and
• use UniSC systems (including PeopleSoft, Databee, IRM, LMS, QTAC, and CRM) to complete administrative tasks, maintain data integrity, and support a positive student experience.

About you

You are a highly motivated and customer-focused professional with strong administrative skills and a commitment to delivering exceptional service in a tertiary education context. You have strong attention to detail, excellent communication skills, and the ability to work collaboratively within a team while managing competing priorities. You are comfortable using student information systems and enjoy contributing to continuous improvement initiatives that enhance the student experience.

You will possess:

• Completion of a degree or equivalent relevant experience (or at least three years’ experience in student administration in a tertiary environment);
• Demonstrated experience using computerised student information systems;
• High-level interpersonal and communication skills with the ability to liaise confidently with students, staff, and stakeholders;
• Proven customer service experience within a tertiary context; and
• Strong computer literacy, including Microsoft Office and database management.

Don't meet every requirement? At UniSC, we understand that your work and life experiences can be just as valuable. If you're excited about this role but your CV doesn't align perfectly with our position description, we encourage you to apply anyway. You may be just the right candidate for this or one of our many other opportunities.

UniSC is an equal opportunity employer, committed to diversity and inclusion. We encourage applications from all backgrounds, including those with disabilities, women in STEM, First Nations Peoples, and individuals of diverse cultures, genders, abilities, and experiences. We value achievement relative to opportunity and encourage your commentary on your achievements in this context. For additional support during the application process, please contact us at unisc-careers@usc.edu.au or call +61 7 5430 2830.

Position Description: Administration Officer (Student Administration)

UniSC values a diverse and talented workforce and invites applications from candidates who already have legal work rights in Australia.

All applications must be lodged through our website. To apply please visit our website at: Careers at UniSC

Applications for this position close midnight, Sunday 15 February 2026.

Your completed application must include:

• a resume, and responses to specific pre-determined selection criteria as outlined in the application form.

Further information regarding how to prepare your application is available on our website: Join our team

UniSC does not accept unsolicited applications. For agency inquiries, contact unisc-careers@usc.edu.au

We would love the opportunity to get to know you better, but we know it works both ways. To get to know a little more about us, visit us at: Welcome to UniSC and LinkedIn Life

Have questions or want to know more? For a confidential discussion, please contact:

Edward Mythen
Manager, Progression and Graduation - Student Services 
Telephone: 07 5456 5486
Email: emythen@usc.edu.au 

Discover UniSC

We're all about doing work that matters, connecting with great people, and being part of an incredible journey. We’re not the biggest university. But we’re growing every day, and doing big things. Like ground-breaking research, championing sustainability, producing gold-winning athletes and award-winning alumni.

We're one of the fastest growing universities in Australia, growing to over 2,000 people across 5 campuses in South East Queensland and a growing footprint in major capital cities.

Teaching excellence is at the heart of what we do, and our commitment to sustainability is integrated into our teaching, research, and daily operations. Our research tackles the most pressing challenges of our time, with 13 research fields ranked well above world standard, characterised by evidence of outstanding performance according to the Excellence Research for Australia Rankings. At UniSC you will have the opportunity to contribute to the educational landscape for future generations.

We foster a collaborative and supportive environment, encouraging continuous professional development and providing resources to enhance your career. We recognise and value the contributions of each team member to our culture and success. We're not afraid to be different, and we're looking for people who share our values and want to be part of a team that is working together to improve our local and global challenges.

Our Culture & Benefits:

• Our collaborative, passionate and welcoming culture is what really sets us apart.
• Modern teaching & research facilities.
• Professional development and career pathway opportunities.
• We are a proud recipient of the prestigious Athena SWAN Bronze Award, granted as part of the Science in Australia Gender Equity (SAGE) initiative.
• Flexible work arrangements & generous leave options.
• Salary packing options + 17% Super.
• EAP, fitness passport & discounted private health.